Meet our speakers

We have planned a top-class programme again this year. We are still working on it, but soon you will find all speakers of CX1 WORLD 2021. Apply to be a speaker by yourself here!

Keynote Speakers

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Johannes Kliesch
Founder
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Christina Böchheimer
Area Lead Customer Experience
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Maximilian Steudel
Lead Consumer Experience Strategy Manager
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Sebastian McClintock
Global Director Customer Experience
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Jacqueline Zwosta
Teamlead Digital Customer Insights
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André Maeder
Chief Executive Officer
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Fred Reichheld
Creator of the Net Promoter System
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Nicolay Merkt
Managing Director
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Mavie John
Advisor Customer Experience und Development
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Daniel Krantz
Division Manager "Digital & Consulting"
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Peer Stemmler
Head of DACH
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Matthias Buehler
CMO
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Fabian Frank
Digital Marketing and Brand Management Leader
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Dr. Sebastian Walter
VP Digital and Consulting
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Dr. Lasse Meißner
Managing Director
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Hartmuth Gieldanowski
Innovations- and Agile Coach
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Miriam van Straelen
Chief Customer Officer
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Carolin Stüdemann
Executive Board
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Daniel Krauss
Founder & Chief Information Officer
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Heike Birlenbach
Senior Vice President Customer Experience
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Monika Schulze
Head of Customer und Innovation Management
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Dr. Marco Adelt
COO
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Ulrich Hoffmann
Director Commercial Sales DACH
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Philipp Rossner
CSO
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Daniel Boos
Product Owner User Experience Services
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Muhdi Moussa
Head of Sales & Marketing
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Artam Künzner
Technical Communication Manager
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Stephan Engl
Managing Director
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Eva Krueger
Co-Lead CX
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Romana Aumer
Head of Customer 360°, Business Unit Enterprise
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Daniel Möllerhenn
Associate Partner
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Anna-Carina Maerz
Team Leader Customer Experience
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Paul Schwarzenholz
Managing Director
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Felix Kugelmann
Principal Advisor Insurance
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Heiner Kroke
CEO
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Holger Moewes
Head Of Customer Experience
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Lukas Jungmann
Head of UX
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Yann Maurer
Co - Founder
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Daniela Märklin
CMO

Masterclass Speakers

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Nils Weber
Managing Director
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Sven Markschläger
CDO
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Gregor Czempiel
Vice President Customer Experience Int.
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Nadine Benn
Personalisation expert
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Alexander Seiler
VP Customer Relationship Management
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Georg Aß
Head of E-Commerce
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Manuel Blum
Senior Account Executive DACH & Benelux
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Rob Rebholz
Managing Director
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Christian Lange
COO
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Björn Bauer
Senior Manager Solutions Consulting EMEA
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Kelly Davey
Senior Account Executive
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Anna-Katharina Knarr
VP Account Management
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Martin Radauer
Head of Loyalty
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Julian Schaps
Head of Customer Service
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Caroline Heil
Team Lead Technical Account Management
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Dina Uthman
Team Lead Sales
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Manuel Tönz
Digital Experience Advisor
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Jörg Nottebohm
Industry Lead Retail & Travel
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Diana Schuler
Senior Product Owner & CRO
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Marcel Rduch
Director of Customer Success
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Nicolas Buchalik
Marketing Manager
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Christian Driehaus
Co- Founder & MD
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Nilaxsa Yoganathan
Co-Founder & COO
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Juliette Henry
Operations Manager
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Grace Hemberg
Customer Success Manager

CALL FOR SPEAKERS

Are you a CX expert or a customer engagement enthusiast? Would you like to contribute to the leading conference in the field of customer experience? Share insights from the field on the big stage in a keynote. Share your knowledge in an interactive masterclass or become a roundtable host and present concrete technical solutions from your everyday life to your colleagues. Enrich the CX1 WORLD CONFERENCE 2021 as a speaker!

 

The programme and the line-up of the last CX1 can be viewed here.

SPEAKER BEWERBUNG
Bewerben Sie sich als Speaker für die CX1 WORLD CONFERENCE 2021!
Vielen Dank für Ihre Einsendung! Wir werden uns so schnell wie möglich bei Ihnen melden.