CX1 CONFERENCE
Retail & Consumer Brands

May 4, 2022 | Online
presented by zenloop

ABOUT THE CX1 CONFERENCE

Retail is without question the dominant industry in e-commerce. Customer experience has been a decisive factor here for years – reason enough to find out about the latest developments in the industry!

The CX1 Retail & Consumer Brands on May 4, 2022 will bring together CX and CRM experts from sectors such as fashion, home & living and FMCG to discuss the latest trends in customer experience and share practical insights. The full online event is the meeting place for leading digital companies and a must for exceeding customer expectations in the future.

What to Expect

Keynotes

20 Minutes | Keynotes

Deep insights and best practices based on real-life examples from CX experts.

Masterclasses

30 Minutes | Deep Dive

Detailed explanations and learnings from practice on specific topics and special areas.

Networking

Digital Networking

1:1 Match-making digital – connecting via Video or Chat.

Panel Discussion

30 Minutes | Panel

Experts discuss current topics and trends in the retail industry.

THE SPEAKERS

Here you will soon find all speakers of CX1 Retail & Consumer Brands 2022. Are you a CX expert yourself? Apply here to become a speaker!

Speaker Application

More information

Anna-Katharina Knarr

Chief Client Officer EMEA

The CX1 WORLD CONFERENCE 2021

For all those who would like to learn more about the past CX1 CONFERENCE and get an insight into what the CX1 CONFERENCE | Fashion will look like, here are a few impressions:

Learn more