{"id":1464,"date":"2022-03-04T09:52:43","date_gmt":"2022-03-04T09:52:43","guid":{"rendered":"https:\/\/cx1-conference.com\/en\/?page_id=1464"},"modified":"2022-11-30T12:48:53","modified_gmt":"2022-11-30T12:48:53","slug":"cx1-automotive-and-mobility-2022","status":"publish","type":"page","link":"https:\/\/cx1-conference.com\/en\/cx1-automotive-and-mobility-2022\/","title":{"rendered":"CX1 Mobility 2022"},"content":{"rendered":"<section         class=\"block-hero  no-margin no-padding\" style=\"background-image:url('');color:#ffffff\" id=\"\"\n>\n    <div class=\"hero-area\" style=\"background-image:url('https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-automotive-header-desktop.jpeg')\">\n        <div class=\"container hero-content\">\n\t\t\t<div class=\"\">\n\t\t\t\t<h1>CX1 CONFERENCE<br \/>\nMobility<span class=\"\" style=\"display:block;clear:both;height: 0px;padding-top: 20px;border-top-width:0px;border-bottom-width:0px;\"><\/span><\/h1>\n<p>November 23, 2022 \/ Online &amp; free<span class=\"\" style=\"display:block;clear:both;height: 0px;padding-top: 30px;border-top-width:0px;border-bottom-width:0px;\"><\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n        <\/div>\n\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/chevron-down.svg\" alt=\"Next Section\" class=\"next-section\">\n    <\/div>\n<\/section>\n\n<section         class=\"block-columns align-center no-margin padding-both\" style=\"background-image:url('');\" id=\"\"\n>\n\t        <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/dots-left.svg\" class=\"dots-left-decoration decoration\" style=\"top:px\">\n    \n\t<div class=\"container\">\n\t\t<h2 class=\"section-title\">ABOUT THE CX1 Mobility<\/h2>\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 1, 1fr)\">\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<p>The future of mobility is accelerating fast.<\/p>\n<p>New services and providers are challenging the automotive industry with transport solutions that were never before possible. Traditional car manufacturers face intense competition from other modes, such as micro-mobility and mobility sharing.<\/p>\n<p>With new technology emerging every day to help us get from A to B easier, better, and safer &#8211; it&#8217;s becoming increasingly important to offer the best customer experience possible at all stages of the journey.<\/p>\n<p>Our CX1 Mobility event will give passengers a taste of what&#8217;s coming next in the industry. So join the ride as we open our digital stage to speakers from Park One, Ipsos, and German Autolabs (to name a few) and learn how to put customer experience firmly in the driver&#8217;s seat.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<link rel=\"stylesheet\" type=\"text\/css\" href=\"\/\/cdn.jsdelivr.net\/npm\/slick-carousel@1.8.1\/slick\/slick.css\"\/>\n<script type=\"text\/javascript\" src=\"\/\/cdn.jsdelivr.net\/npm\/slick-carousel@1.8.1\/slick\/slick.min.js\"><\/script>\n\n<section         class=\"block-logo-slider  no-margin no-padding\" style=\"background-image:url('');\" id=\"\"\n>\n       <div class=\"container\">\n\t   <h3 class=\"align-center\">These Companies Are Already Part of the CX1 Movement<\/h3>        <div class=\"logo-slider\">\n                            <div class=\"slide-logo\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-speaker-logo-lufthansa-1.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-speaker-logo-lufthansa-1.jpg 320w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-speaker-logo-lufthansa-1-300x150.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>                <\/div>\n                            <div class=\"slide-logo\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-speaker-logo-flixbus-2.jpg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-speaker-logo-flixbus-2.jpg 320w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-speaker-logo-flixbus-2-300x150.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>                <\/div>\n                            <div class=\"slide-logo\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-speaker-logo-die-post.svg\" class=\"attachment-full size-full\" alt=\"\" \/>                <\/div>\n                            <div class=\"slide-logo\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-speaker-logo-delivery-hero-1.svg\" class=\"attachment-full size-full\" alt=\"\" \/>                <\/div>\n                            <div class=\"slide-logo\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-speaker-logo-xxxl-lutz-1.svg\" class=\"attachment-full size-full\" alt=\"\" \/>                <\/div>\n                            <div class=\"slide-logo\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-speaker-logo-scout24-2.svg\" class=\"attachment-full size-full\" alt=\"\" \/>                <\/div>\n                            <div class=\"slide-logo\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-speaker-logo-roadsurfer.svg\" class=\"attachment-full size-full\" alt=\"\" \/>                <\/div>\n                    <\/div>\n   <\/div>\n<\/section>\n\n<section         class=\"block-features half-grey-bg margin-top no-padding\" style=\"background-image:url('');\" id=\"\"\n>\n\t        <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-left.svg\" class=\"zig-zag-left-decoration decoration\" style=\"top:px\">\n    \t<div class=\"container\">\n\t\t<h3 class=\"align-center\">What to Expect<\/h3>\t\t<div class=\"features-list\">\n\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature\" style=\"background-image:url(https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/01\/masterclass-desktop.png)\">\n\t\t\t\t\t<div class=\"feature-title\">Keynotes<\/div>\n\t\t\t\t\t<div class=\"feature-description\">\n\t\t\t\t\t\t<h4>20 Minuten | Keynotes<\/h4>\n<p>Deep insights and best practices based on real-life examples from CX experts.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature\" style=\"background-image:url(https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/01\/keynotes-desktop.png)\">\n\t\t\t\t\t<div class=\"feature-title\">Masterclasses<\/div>\n\t\t\t\t\t<div class=\"feature-description\">\n\t\t\t\t\t\t<h4>30 Minutes | Deep Dive<\/h4>\n<p>Detailed explanations and learnings from practice on specific topics and special areas.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature\" style=\"background-image:url(https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/01\/networking-desktop.png)\">\n\t\t\t\t\t<div class=\"feature-title\">Networking<\/div>\n\t\t\t\t\t<div class=\"feature-description\">\n\t\t\t\t\t\t<h4>Digital Networking<br \/>\n<\/h4>\n<p>1:1 matchmaking &#8211; network via video or chat.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature\" style=\"background-image:url(https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/01\/roundtables-desktop.png)\">\n\t\t\t\t\t<div class=\"feature-title\">Panel Discussion<\/div>\n\t\t\t\t\t<div class=\"feature-description\">\n\t\t\t\t\t\t<h4>30 Minutes | Panel<\/h4>\n<p>Experts discuss current topics and trends in the finance industry.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n    \n<\/section>\n\n<section         class=\"block-agenda  no-margin padding-both\" style=\"background-image:url('');\" id=\"\"\n>\n\n<link rel=\"stylesheet\" type=\"text\/css\" href=\"\/\/cdn.jsdelivr.net\/npm\/slick-carousel@1.8.1\/slick\/slick.css\"\/>\n<script type=\"text\/javascript\" src=\"\/\/cdn.jsdelivr.net\/npm\/slick-carousel@1.8.1\/slick\/slick.min.js\"><\/script>\n\n    <div class=\"container\">\n                    <h2 class=\"section-title\">Agenda Preview<\/h2>\n                    \t\t\n\t\t\n\t\t\n\t\t\t\t\n        <div class=\"agenda grid fade-out\" data-block=\"block_dfacdfcda0af93f54d331bb1f18f096c\" data-post=\"1464\">\n        \t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"time\" style=\"grid-row:span 0\">\n\t\t\t\t\t\t<div class=\"time-area\">\n\t\t\t\t\t\t<div>09:00<\/div>\n\t\t\t\t\t\t<div class=\"seperator\">&#8211;<\/div>\n\t\t\t\t\t\t<div>09:20<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t                \t\t\t\t\t\n\t\t\t\t\t<div class=\"agenda-slot \">\n\t\t\t\t\t\t<div class=\"agenda-slot-area\">\n\t\t\t\t\t\t\t<div class=\"tags\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tag\">Keynote<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tag\">Transportation Services<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"title\">How will the last mile change the way we think about commercial vehicles forever<\/div>\n\t\t\t\t\t\t\t<div class=\"speaker\">Holger G. Weiss, German Autolabs<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\n\t\t\t        \t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"time\" style=\"grid-row:span 0\">\n\t\t\t\t\t\t<div class=\"time-area\">\n\t\t\t\t\t\t<div>09:20<\/div>\n\t\t\t\t\t\t<div class=\"seperator\">&#8211;<\/div>\n\t\t\t\t\t\t<div>09:40<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t                \t\t\t\t\t\n\t\t\t\t\t<div class=\"agenda-slot \">\n\t\t\t\t\t\t<div class=\"agenda-slot-area\">\n\t\t\t\t\t\t\t<div class=\"tags\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tag\">Keynote<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tag\">Transportation Services<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"title\">Why we call it Consumer Journey, and not Tech Journey<\/div>\n\t\t\t\t\t\t\t<div class=\"speaker\">Dirk Moersdorf, Ipsos GmbH<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\n\t\t\t        \t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"time\" style=\"grid-row:span 0\">\n\t\t\t\t\t\t<div class=\"time-area\">\n\t\t\t\t\t\t<div>09:40<\/div>\n\t\t\t\t\t\t<div class=\"seperator\">&#8211;<\/div>\n\t\t\t\t\t\t<div>10:00<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t                \t\t\t\t\t\n\t\t\t\t\t<div class=\"agenda-slot \">\n\t\t\t\t\t\t<div class=\"agenda-slot-area\">\n\t\t\t\t\t\t\t<div class=\"tags\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tag\">Keynote<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"tag\">Transportation Services<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"title\">How to Create Innovation From Customer Feedback?<\/div>\n\t\t\t\t\t\t\t<div class=\"speaker\">Valentin Jahn, MOBILITY DATA LAB <\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t\n\n\t\t\t                <\/div>\n    <\/div>\n<\/section>\n\n<section         class=\"block-columns  no-margin small-padding-bottom\" style=\"background-image:url('');\" id=\"\"\n>\n\t\n\t<div class=\"container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 1, 1fr)\">\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<p style=\"text-align: center\"><a class=\"button\" href=\"\/en\/cx1-automotive-and-mobility-2022\/agenda\/\">See Full Agenda<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns  margin-top no-padding\" style=\"background-image:url('');\" id=\"\"\n>\n\t\n\t<div class=\"container\">\n\t\t<h2 class=\"section-title\">FEATURED SPEAKERS<\/h2>\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 1, 1fr)\">\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<p style=\"text-align: center\">Here you can find all speakers of the CX1 Mobility 2022.<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section         class=\"block-speakers  no-margin small-padding-both\" style=\"background-image:url('');\" id=\"\"\n>\n\t    <div class=\"container\">\n\t\t\t\t   <h3 class=\"align-center\">Speaker Line Up<\/h3>\n\t\t\t\t\t\t<div class=\"speakers \">\n\t\t\t<div class=\"speakers-row\"> \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"speaker \">\n\t\t\t\t\t<div class=\"speaker-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-german-autolabs-Holger-Weiss.jpg\" class=\"attachment-full size-full\" alt=\"Holger Weiss\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-german-autolabs-Holger-Weiss.jpg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-german-autolabs-Holger-Weiss-255x300.jpg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/speaker-overlay.svg\" class=\"graphic\">\n\t\t\t\t\t\t<div class=\"overlay\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/arrow-circle.svg\" class=\"arrow\">\n\t\t\t\t\t\t\tMore information\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<h4>Holger G. Weiss<\/h4>\n\t\t\t\t\t<div class=\"role\">CEO &amp; Founder<\/div>\n\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-german-autolabs.jpg\" class=\"attachment-full size-full\" alt=\"German Autolabs Logo\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-german-autolabs.jpg 320w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-german-autolabs-300x150.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"speaker-popup\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/dots-left.svg\" class=\"dots-left-decoration decoration\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-right.svg\" class=\"zig-zag-right-decoration decoration\">\n\t\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-german-autolabs-Holger-Weiss.jpg\" class=\"attachment-full size-full\" alt=\"Holger Weiss\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-german-autolabs-Holger-Weiss.jpg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-german-autolabs-Holger-Weiss-255x300.jpg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-german-autolabs.jpg\" class=\"attachment-full size-full\" alt=\"German Autolabs Logo\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-german-autolabs.jpg 320w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-german-autolabs-300x150.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"text-area\">\n\t\t\t\t\t\t\t\t<h3>Holger G. Weiss<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"role\">CEO &amp; Founder<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sessions-area\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"sessions-title\">Sessions<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t<ul class=\"sessions\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div class=\"session-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"table\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"left-side\">Keynote:<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"right-side\"><p><strong>How Will the Last Mile Change the Way We Think About Commercial Vehicles Forever<\/strong><\/p>\n<p>While everyone is focussing on flying taxis and autonomous vehicles, the true mobility revolution happens in the commercial vehicles segment. Many of the latest developments will happen here first. The reason is simple &#8211; there is business<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/close.svg\" class=\"close\">\n\t\t\t\t\t\t\t<div class=\"close-popup\">Close Speaker Description<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"powered-by-banner\">\n\t\t\t\t\t\t\tPowered by <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/powered-by.svg\" alt=\"Powered by zenloop\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"speaker \">\n\t\t\t\t\t<div class=\"speaker-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-german-ipsos-Dirk-Moersdorf.jpg\" class=\"attachment-full size-full\" alt=\"Dirk Moersdorf\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-german-ipsos-Dirk-Moersdorf.jpg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-german-ipsos-Dirk-Moersdorf-255x300.jpg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/speaker-overlay.svg\" class=\"graphic\">\n\t\t\t\t\t\t<div class=\"overlay\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/arrow-circle.svg\" class=\"arrow\">\n\t\t\t\t\t\t\tMore information\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<h4>Dirk Moersdorf<\/h4>\n\t\t\t\t\t<div class=\"role\">Director at Ipsos GmbH<\/div>\n\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-ipsos.svg\" class=\"attachment-full size-full\" alt=\"ipsos logo\" \/><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"speaker-popup\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/dots-left.svg\" class=\"dots-left-decoration decoration\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-right.svg\" class=\"zig-zag-right-decoration decoration\">\n\t\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-german-ipsos-Dirk-Moersdorf.jpg\" class=\"attachment-full size-full\" alt=\"Dirk Moersdorf\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-german-ipsos-Dirk-Moersdorf.jpg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-german-ipsos-Dirk-Moersdorf-255x300.jpg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-ipsos.svg\" class=\"attachment-full size-full\" alt=\"ipsos logo\" \/><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"text-area\">\n\t\t\t\t\t\t\t\t<h3>Dirk Moersdorf<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"role\">Director at Ipsos GmbH<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sessions-area\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"sessions-title\">Sessions<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t<ul class=\"sessions\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div class=\"session-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"table\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"left-side\">Keynote:<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"right-side\"><p><strong>Why We Call It Consumer Journey, and Not Tech Journey<\/strong><\/p>\n<p>Touchpoint optimization along the Consumer Journey has often been a race for the newest technology, and greater efficiencies. In a worldwide survey among CX experts \u201cCX Global Voices 22\u201d Ipsos have observed a shift to a more strategic and consumer-centric thinking. In the session, detailed insights of the study along with interpretations and recommendations will be shared.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/close.svg\" class=\"close\">\n\t\t\t\t\t\t\t<div class=\"close-popup\">Close Speaker Description<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"powered-by-banner\">\n\t\t\t\t\t\t\tPowered by <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/powered-by.svg\" alt=\"Powered by zenloop\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"speaker \">\n\t\t\t\t\t<div class=\"speaker-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-park-one-sebastian-taraz.jpg\" class=\"attachment-full size-full\" alt=\"sebastian-taraz\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-park-one-sebastian-taraz.jpg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-park-one-sebastian-taraz-255x300.jpg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/speaker-overlay.svg\" class=\"graphic\">\n\t\t\t\t\t\t<div class=\"overlay\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/arrow-circle.svg\" class=\"arrow\">\n\t\t\t\t\t\t\tMore information\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<h4>Sebastian Taraz<\/h4>\n\t\t\t\t\t<div class=\"role\">COO at Park One GmbH<\/div>\n\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-park-one.jpg\" class=\"attachment-full size-full\" alt=\"logo park one\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-park-one.jpg 320w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-park-one-300x150.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"speaker-popup\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/dots-left.svg\" class=\"dots-left-decoration decoration\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-right.svg\" class=\"zig-zag-right-decoration decoration\">\n\t\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-park-one-sebastian-taraz.jpg\" class=\"attachment-full size-full\" alt=\"sebastian-taraz\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-park-one-sebastian-taraz.jpg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-park-one-sebastian-taraz-255x300.jpg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-park-one.jpg\" class=\"attachment-full size-full\" alt=\"logo park one\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-park-one.jpg 320w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-park-one-300x150.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"text-area\">\n\t\t\t\t\t\t\t\t<h3>Sebastian Taraz<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"role\">COO at Park One GmbH<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sessions-area\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"sessions-title\">Sessions<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t<ul class=\"sessions\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div class=\"session-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"table\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"left-side\">Keynote:<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"right-side\"><p><strong>From Parking Garage Operator to Mobility Hub Manager<\/strong><\/p>\n<p>As a parking garage operator Park One is the link between the real estate industry and mobility. We want to make parking a pleasant experience for all users. This includes ticketless parking, charging stations for e-vehicles, a service-oriented, 24-hour control center, friendly and professional staff on site, separate parking spaces for classic and sports cars, valet parking, park &amp; \u200b\u200bride offers, neighborhood car sharing, e-bike\/bicycle rental and much more. By reducing urban traffic and on-street parking we see ourselves as part of the solution for sustainable urban development and livable cities.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/close.svg\" class=\"close\">\n\t\t\t\t\t\t\t<div class=\"close-popup\">Close Speaker Description<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"powered-by-banner\">\n\t\t\t\t\t\t\tPowered by <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/powered-by.svg\" alt=\"Powered by zenloop\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"speaker \">\n\t\t\t\t\t<div class=\"speaker-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-zendesk-christopher-harms-2.jpg\" class=\"attachment-full size-full\" alt=\"zendesk-christopher-harms\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-zendesk-christopher-harms-2.jpg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-zendesk-christopher-harms-2-255x300.jpg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/speaker-overlay.svg\" class=\"graphic\">\n\t\t\t\t\t\t<div class=\"overlay\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/arrow-circle.svg\" class=\"arrow\">\n\t\t\t\t\t\t\tMore information\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<h4>Christopher Harms<\/h4>\n\t\t\t\t\t<div class=\"role\">Business Transformation Strategist EMEA<\/div>\n\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/05\/cx1-speaker-logo-zendesk-1.svg\" class=\"attachment-full size-full\" alt=\"logo of zendesk\" \/><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"speaker-popup\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/dots-left.svg\" class=\"dots-left-decoration decoration\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-right.svg\" class=\"zig-zag-right-decoration decoration\">\n\t\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-zendesk-christopher-harms-2.jpg\" class=\"attachment-full size-full\" alt=\"zendesk-christopher-harms\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-zendesk-christopher-harms-2.jpg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-zendesk-christopher-harms-2-255x300.jpg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/05\/cx1-speaker-logo-zendesk-1.svg\" class=\"attachment-full size-full\" alt=\"logo of zendesk\" \/><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"text-area\">\n\t\t\t\t\t\t\t\t<h3>Christopher Harms<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"role\">Business Transformation Strategist EMEA<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p>Christopher\u00a0Harms, Business Transformation Strategist EMEA identifies innovative Strategies and Visions to solve todays and future challenges companies face in customer communications.<br \/>\nWith his extensive experience in sales and realization of complex IT and CX requirements, a passion for a great customer experience he serves our customers as sparring partner, idea giver and Partner to deliver outcomes that align to their business strategy.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sessions-area\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"sessions-title\">Sessions<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t<ul class=\"sessions\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div class=\"session-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"table\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"left-side\">Keynote:<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"right-side\"><p><strong>Driving Customer Expectations in a radically changing world<\/strong><\/p>\n<p><span style=\"font-weight: 400\">Individual Transportation is one of the biggest challenges we face as a society. Miles Mobility Co-Founder Florian Haus and Christopher Harms (Business Transformation Strategy EMEA at Zendesk) talks about the importance of great CX and challenges already mastered and ahead.<\/span><\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/close.svg\" class=\"close\">\n\t\t\t\t\t\t\t<div class=\"close-popup\">Close Speaker Description<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"powered-by-banner\">\n\t\t\t\t\t\t\tPowered by <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/powered-by.svg\" alt=\"Powered by zenloop\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div><div class=\"speakers-row\">\t\t\t\t\t\t\t\t\t\t\t<div class=\"speaker \">\n\t\t\t\t\t<div class=\"speaker-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-mobility-data-lab-Valentin-Jahn.jpg\" class=\"attachment-full size-full\" alt=\"Valentin Jahn\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-mobility-data-lab-Valentin-Jahn.jpg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-mobility-data-lab-Valentin-Jahn-255x300.jpg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/speaker-overlay.svg\" class=\"graphic\">\n\t\t\t\t\t\t<div class=\"overlay\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/arrow-circle.svg\" class=\"arrow\">\n\t\t\t\t\t\t\tMore information\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<h4>Valentin Jahn<\/h4>\n\t\t\t\t\t<div class=\"role\">Entrepreneur &amp; CEO<\/div>\n\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-mobility-data-lab.jpg\" class=\"attachment-full size-full\" alt=\"logo-mobility-data-lab\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-mobility-data-lab.jpg 320w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-mobility-data-lab-300x150.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"speaker-popup\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/dots-left.svg\" class=\"dots-left-decoration decoration\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-right.svg\" class=\"zig-zag-right-decoration decoration\">\n\t\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-mobility-data-lab-Valentin-Jahn.jpg\" class=\"attachment-full size-full\" alt=\"Valentin Jahn\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-mobility-data-lab-Valentin-Jahn.jpg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-mobility-data-lab-Valentin-Jahn-255x300.jpg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-mobility-data-lab.jpg\" class=\"attachment-full size-full\" alt=\"logo-mobility-data-lab\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-mobility-data-lab.jpg 320w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-mobility-data-lab-300x150.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"text-area\">\n\t\t\t\t\t\t\t\t<h3>Valentin Jahn<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"role\">Entrepreneur &amp; CEO<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sessions-area\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"sessions-title\">Sessions<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t<ul class=\"sessions\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div class=\"session-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"table\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"left-side\">Keynote:<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"right-side\"><p><strong>How to create innovation from customer feedback?<\/strong><\/p>\n<p>Let\u00b4s discuss some insights from my role as consultant, project manager and entrepreneur in the mobility sector and beyond.<\/p>\n<ul>\n<li>the beginning of shared mobility \u2013 from bikesharing to carsharing<\/li>\n<li>mobility apps as one fits all solution<\/li>\n<li>new business modes for mobility providers<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/close.svg\" class=\"close\">\n\t\t\t\t\t\t\t<div class=\"close-popup\">Close Speaker Description<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"powered-by-banner\">\n\t\t\t\t\t\t\tPowered by <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/powered-by.svg\" alt=\"Powered by zenloop\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"speaker \">\n\t\t\t\t\t<div class=\"speaker-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-miles-florian-haus-1.jpg\" class=\"attachment-full size-full\" alt=\"miles-florian-haus\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-miles-florian-haus-1.jpg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-miles-florian-haus-1-255x300.jpg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/speaker-overlay.svg\" class=\"graphic\">\n\t\t\t\t\t\t<div class=\"overlay\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/arrow-circle.svg\" class=\"arrow\">\n\t\t\t\t\t\t\tMore information\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<h4>Florian Haus<\/h4>\n\t\t\t\t\t<div class=\"role\">Co-Founder<\/div>\n\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-miles.jpg\" class=\"attachment-full size-full\" alt=\"miles mobility\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-miles.jpg 320w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-miles-300x150.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"speaker-popup\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/dots-left.svg\" class=\"dots-left-decoration decoration\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-right.svg\" class=\"zig-zag-right-decoration decoration\">\n\t\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-miles-florian-haus-1.jpg\" class=\"attachment-full size-full\" alt=\"miles-florian-haus\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-miles-florian-haus-1.jpg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-miles-florian-haus-1-255x300.jpg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-miles.jpg\" class=\"attachment-full size-full\" alt=\"miles mobility\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-miles.jpg 320w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-miles-300x150.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"text-area\">\n\t\t\t\t\t\t\t\t<h3>Florian Haus<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"role\">Co-Founder<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p>Florian started his professional career in the retail sector. The Berlin native worked in sales within the FMCG industry before founding MILES Mobility together with Alexander Eitner in the autumn of 2016. At MILES, Florian is in charge of all topics related to the customer care product and its ongoing development, as well as the topic of data protection.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sessions-area\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"sessions-title\">Sessions<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t<ul class=\"sessions\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div class=\"session-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"table\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"left-side\">Keynote:<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"right-side\"><p><strong>Driving Customer Expectations in a radically changing world<\/strong><\/p>\n<p><span style=\"font-weight: 400\">Individual Transportation is one of the biggest challenges we face as a society. Miles Mobility Co-Founder Florian Haus and Christopher Harms (Business Transformation Strategy EMEA at Zendesk) talks about the importance of great CX and challenges already mastered and ahead.<\/span><\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/close.svg\" class=\"close\">\n\t\t\t\t\t\t\t<div class=\"close-popup\">Close Speaker Description<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"powered-by-banner\">\n\t\t\t\t\t\t\tPowered by <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/powered-by.svg\" alt=\"Powered by zenloop\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"speaker \">\n\t\t\t\t\t<div class=\"speaker-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-finn-Janina-Ahmed.jpg\" class=\"attachment-full size-full\" alt=\"Janina-Ahmed\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-finn-Janina-Ahmed.jpg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-finn-Janina-Ahmed-255x300.jpg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/speaker-overlay.svg\" class=\"graphic\">\n\t\t\t\t\t\t<div class=\"overlay\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/arrow-circle.svg\" class=\"arrow\">\n\t\t\t\t\t\t\tMore information\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<h4>Janina Ahmed<\/h4>\n\t\t\t\t\t<div class=\"role\">VP Customer Success<\/div>\n\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-finn.jpg\" class=\"attachment-full size-full\" alt=\"finn logo\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-finn.jpg 320w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-finn-300x150.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"speaker-popup\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/dots-left.svg\" class=\"dots-left-decoration decoration\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-right.svg\" class=\"zig-zag-right-decoration decoration\">\n\t\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-finn-Janina-Ahmed.jpg\" class=\"attachment-full size-full\" alt=\"Janina-Ahmed\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-finn-Janina-Ahmed.jpg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-finn-Janina-Ahmed-255x300.jpg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-finn.jpg\" class=\"attachment-full size-full\" alt=\"finn logo\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-finn.jpg 320w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-finn-300x150.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"text-area\">\n\t\t\t\t\t\t\t\t<h3>Janina Ahmed<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"role\">VP Customer Success<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sessions-area\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"sessions-title\">Sessions<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t<ul class=\"sessions\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div class=\"session-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"table\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"left-side\">Keynote:<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"right-side\"><p dir=\"auto\"><strong>Why Experience Matters in Mobility Subscription Businesses<\/strong><\/p>\n<p>Customer consumption patterns are evolving and traditional mobility services don\u2019t meet customer expectations anymore. Customers expect an effortless and sustainable mobility solution that caters to their individual needs. FINN offers an all-inclusive car ownership solution tailored to ever-changing customer expectations. The all-inclusive service enables FINN to own all touch points along the holistic car ownership journey, thereby allowing many opportunities to create value and build a long-lasting customer relationship.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/close.svg\" class=\"close\">\n\t\t\t\t\t\t\t<div class=\"close-popup\">Close Speaker Description<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"powered-by-banner\">\n\t\t\t\t\t\t\tPowered by <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/powered-by.svg\" alt=\"Powered by zenloop\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"speaker \">\n\t\t\t\t\t<div class=\"speaker-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-miles-luca-moity.jpg\" class=\"attachment-full size-full\" alt=\"miles-luca-moity\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-miles-luca-moity.jpg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-miles-luca-moity-255x300.jpg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/speaker-overlay.svg\" class=\"graphic\">\n\t\t\t\t\t\t<div class=\"overlay\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/arrow-circle.svg\" class=\"arrow\">\n\t\t\t\t\t\t\tMore information\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<h4>Luca Moity<\/h4>\n\t\t\t\t\t<div class=\"role\">Product Manager Customer Care <\/div>\n\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-miles.jpg\" class=\"attachment-full size-full\" alt=\"miles mobility\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-miles.jpg 320w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-miles-300x150.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"speaker-popup\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/dots-left.svg\" class=\"dots-left-decoration decoration\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-right.svg\" class=\"zig-zag-right-decoration decoration\">\n\t\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-miles-luca-moity.jpg\" class=\"attachment-full size-full\" alt=\"miles-luca-moity\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-miles-luca-moity.jpg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-miles-luca-moity-255x300.jpg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-miles.jpg\" class=\"attachment-full size-full\" alt=\"miles mobility\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-miles.jpg 320w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-miles-300x150.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"text-area\">\n\t\t\t\t\t\t\t\t<h3>Luca Moity<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"role\">Product Manager Customer Care <\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400\">Luca started his Customer Care Career in 2018 in a Berlin based scooter company before joining MILES in late 2018. Back then he was part of a 3 person team which he helped to grow to a +60 Person team in Berlin. At MILES, Luca is responsible for automating and developing processes in Customer Care and all teams working with Zendesk. (&gt;100 persons)<\/span><\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sessions-area\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"sessions-title\">Sessions<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t<ul class=\"sessions\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div class=\"session-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"table\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"left-side\">Masterclass:<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"right-side\"><p><strong> Going the extra mile! How to introduce a multi stakeholder process into Zendesk <\/strong><\/p>\n<p>What happens if all goes wrong and our customer has an accident and needs help in an easy way to get back on the road quickly.<\/p>\n<p>In this Session we like to share insights how Miles Mobility and Zendesk solved complex customer requests that require the involvement of multiple stakeholders<\/p>\n<ul>\n<li>Make a complex process easy and convenient as possible<\/li>\n<li>How did we implemented the process changes<\/li>\n<li>What are our learnings and Improvements<\/li>\n<\/ul>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/close.svg\" class=\"close\">\n\t\t\t\t\t\t\t<div class=\"close-popup\">Close Speaker Description<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"powered-by-banner\">\n\t\t\t\t\t\t\tPowered by <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/powered-by.svg\" alt=\"Powered by zenloop\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div><div class=\"speakers-row\">\t\t\t\t\t\t\t\t\t\t\t<div class=\"speaker \">\n\t\t\t\t\t<div class=\"speaker-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-tlgg-Alan-Atzberger.jpg\" class=\"attachment-full size-full\" alt=\"tlgg-Alan-Atzberger\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-tlgg-Alan-Atzberger.jpg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-tlgg-Alan-Atzberger-255x300.jpg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/speaker-overlay.svg\" class=\"graphic\">\n\t\t\t\t\t\t<div class=\"overlay\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/arrow-circle.svg\" class=\"arrow\">\n\t\t\t\t\t\t\tMore information\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<h4>Alan Atzberger<\/h4>\n\t\t\t\t\t<div class=\"role\">Practice Lead Mobility &amp; Energy<\/div>\n\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-tlgg.jpg\" class=\"attachment-full size-full\" alt=\"logo-tlgg\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-tlgg.jpg 320w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-tlgg-300x150.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"speaker-popup\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/dots-left.svg\" class=\"dots-left-decoration decoration\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-right.svg\" class=\"zig-zag-right-decoration decoration\">\n\t\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-tlgg-Alan-Atzberger.jpg\" class=\"attachment-full size-full\" alt=\"tlgg-Alan-Atzberger\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-tlgg-Alan-Atzberger.jpg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-automotive-2022-speaker-image-tlgg-Alan-Atzberger-255x300.jpg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-tlgg.jpg\" class=\"attachment-full size-full\" alt=\"logo-tlgg\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-tlgg.jpg 320w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/11\/cx1-speaker-logo-tlgg-300x150.jpg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"text-area\">\n\t\t\t\t\t\t\t\t<h3>Alan Atzberger<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"role\">Practice Lead Mobility &amp; Energy<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-weight: 400\">Alan is passionate about mobility. He publishes the weekly Mobility Briefing\u00a0<a href=\"https:\/\/www.allaboutmobility.de\/\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/www.allaboutmobility.de\/&amp;source=gmail&amp;ust=1669215787682000&amp;usg=AOvVaw0x3NQUIvOXZlDl1PQ5Y7JN\">\u201cAll About Mobility\u201d<\/a>\u00a0and is the columnist of\u00a0<a href=\"https:\/\/futuremoves.com\/author\/alanatzberger\/\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/futuremoves.com\/author\/alanatzberger\/&amp;source=gmail&amp;ust=1669215787682000&amp;usg=AOvVaw1k8dRptP4FQNTSuOM1xGS4\">\u201cVon A nach Alan\u201d<\/a>\u00a0at FUTURE MOVES.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sessions-area\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"sessions-title\">Sessions<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t<ul class=\"sessions\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div class=\"session-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"table\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"left-side\">Masterclass:<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"right-side\"><p><strong>New Mobility Changes How We Interact<\/strong><\/p>\n<p>Showing new ways of interacting with customers in the mobility industry<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/close.svg\" class=\"close\">\n\t\t\t\t\t\t\t<div class=\"close-popup\">Close Speaker Description<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"powered-by-banner\">\n\t\t\t\t\t\t\tPowered by <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/powered-by.svg\" alt=\"Powered by zenloop\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n    <\/div>\n<\/section>\n\n<section         class=\"block-columns align-center no-margin padding-top\" style=\"background-image:url('');\" id=\"\"\n>\n\t        <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/arrow-left.svg\" class=\"arrow-left-decoration decoration\" style=\"top:-50px\">\n             <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-right.svg\" class=\"zig-zag-right-decoration decoration\" style=\"top:300px\">\n    \n\t<div class=\"container\">\n\t\t<h2 class=\"section-title\">The CX1 WORLD CONFERENCE 2022<\/h2>\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 1, 1fr)\">\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<p>The fourth annual CX1 WORLD Conference returned on October 12 &amp; 13, 2022, and brought together a global Customer Experience Community for the largest free online CX conference of the year.<\/p>\n<p><strong>30+ sessions<\/strong>: expert speakers, masterclasses, and more<br \/>\n<strong>Great minds think unalike<\/strong>: meet with peers \u2013 learn from CX visionaries<br \/>\n<strong>100% free online event<\/strong>: action-packed 2-day digital experience<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<link rel=\"stylesheet\" type=\"text\/css\" href=\"\/\/cdn.jsdelivr.net\/npm\/slick-carousel@1.8.1\/slick\/slick.css\"\/>\n<script type=\"text\/javascript\" src=\"\/\/cdn.jsdelivr.net\/npm\/slick-carousel@1.8.1\/slick\/slick.min.js\"><\/script>\n\n<section         class=\"block-image-table  margin-top no-padding\" style=\"background-image:url('');\" id=\"\"\n>\n        \t   <div class=\"image-table table\">\n               <div class=\"table-cell\" style=\"background-image:url('https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-image-slider-1.jpeg');padding-top:25vw\"><\/div>\n                <div class=\"table-cell\" style=\"background-image:url('https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/01\/cx1-image-slider-2.jpeg');padding-top:25vw\"><\/div>\n                <div class=\"table-cell\" style=\"background-image:url('https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-image-slider-3.jpeg');padding-top:25vw\"><\/div>\n           <\/div>\n<\/section>\n\n<section         class=\"block-columns align-center no-margin padding-top\" style=\"background-image:url('');\" id=\"\"\n>\n\t\n\t<div class=\"container\">\n\t\t<h2 class=\"section-title\">OUR PARTNERS<\/h2>\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 1, 1fr)\">\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<p>The\u00a0<strong>CX1 CONFERENCE | Mobility<\/strong>\u00a0is actively supported by our partners. Join the\u00a0<strong>CX1 Community<\/strong>\u00a0and become a\u00a0<strong>partner<\/strong>!<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section         class=\"block-partners  no-margin small-padding-both\" style=\"background-image:url('');\" id=\"\"\n>\n\t    <div class=\"container\">\n                    <h3>Diamond Partners<\/h3>\n                <div class=\"partners\">\n                    <a href=\"https:\/\/www.zendesk.com\/?_ga=2.1328178.228562386.1666615327-709990473.1661330838&amp;_gl=1*6xu6qf*_ga*NzA5OTkwNDczLjE2NjEzMzA4Mzg.*_ga_FBP7C61M6Z*MTY2NjYxNTMyNi4zLjAuMTY2NjYxNTQxOC42MC4wLjA.\" class=\"partner\">\n                <img decoding=\"async\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/01\/cx1-diamond-partner-logo-zendesk-2-01.svg\" class=\"attachment-full size-full\" alt=\"\" \/>            <\/a>\n                <\/div>\n    <\/div>\n<\/section>\n\n<section         class=\"block-partners small-partners no-margin small-padding-bottom\" style=\"background-image:url('');\" id=\"\"\n>\n\t    <div class=\"container\">\n                    <h3>Gold Partners<\/h3>\n                <div class=\"partners\">\n                    <a href=\"https:\/\/www.zenloop.com\/en\/\" class=\"partner\">\n                <img decoding=\"async\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/01\/cx1-gold-partner-logo-zenloop-01.svg\" class=\"attachment-full size-full\" alt=\"\" \/>            <\/a>\n                    <a href=\"https:\/\/www.dixa.com\/\" class=\"partner\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/10\/cx1-gold-partner-logo-dixa.svg\" class=\"attachment-full size-full\" alt=\"dixa logo\" \/>            <\/a>\n                <\/div>\n    <\/div>\n<\/section>\n\n<section         class=\"block-columns align-center no-margin padding-bottom\" style=\"background-image:url('');\" id=\"\"\n>\n\t\n\t<div class=\"container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 1, 1fr)\">\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<p><a class=\"button invert\" href=\"mailto:event@zenloop.com\">Become a Partner<\/a><a class=\"button invert\" href=\"#contact\">Subscribe Newsletter<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":16,"featured_media":1437,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1464","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CX1 CONFERENCE | Mobility 2022<\/title>\n<meta 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