{"id":1206,"date":"2022-03-01T11:11:12","date_gmt":"2022-03-01T11:11:12","guid":{"rendered":"https:\/\/cx1-conference.com\/en\/?page_id=1206"},"modified":"2022-03-25T11:00:56","modified_gmt":"2022-03-25T11:00:56","slug":"cx1-energy-and-utilities-2021","status":"publish","type":"page","link":"https:\/\/cx1-conference.com\/en\/cx1-energy-and-utilities-2021\/","title":{"rendered":"CX1 Energy and Utilities 2021"},"content":{"rendered":"<section         class=\"block-hero  no-margin no-padding\" style=\"background-image:url('');color:#ffffff\" id=\"\"\n>\n    <div class=\"hero-area\" style=\"background-image:url('https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-header-desktop.jpeg')\">\n        <div class=\"container hero-content\">\n\t\t\t<div class=\"\">\n\t\t\t\t<h1>CX1 CONFERENCE <br \/> Energy &amp; Utilities<\/h1>\n<p>25th February 2021, Online,<br \/>\npresented by zenloop<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"hero-buttons\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"#contact\" class=\"button\" style=\"background:;color:\">Subscribe to Our Newsletter<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n        <\/div>\n\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/chevron-down.svg\" alt=\"Next Section\" class=\"next-section\">\n    <\/div>\n<\/section>\n\n<section         class=\"block-columns align-center no-margin padding-both\" style=\"background-image:url('');\" id=\"\"\n>\n\t        <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/dots-left.svg\" class=\"dots-left-decoration decoration\" style=\"top:px\">\n    \n\t<div class=\"container\">\n\t\t<h2 class=\"section-title\">ABOUT THE CX1 CONFERENCE<\/h2>\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 1, 1fr)\">\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<p>The leading customer experience conference in the German-speaking world is entering its second round &#8211; this year purely online. After a successful conference in October 2019, all CEOs, CMOs and Heads of CRM in the digital industry can look forward to a unique event on September 10, 2020. Organized by zenloop, digital experts and industry insiders will meet to exchange knowledge about customer experience and customer retention. The event is a must-attend event in the digital industry to create a first-class customer experience and to exceed customer expectations in the future. #CX1<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<link rel=\"stylesheet\" type=\"text\/css\" href=\"\/\/cdn.jsdelivr.net\/npm\/slick-carousel@1.8.1\/slick\/slick.css\"\/>\n<script type=\"text\/javascript\" src=\"\/\/cdn.jsdelivr.net\/npm\/slick-carousel@1.8.1\/slick\/slick.min.js\"><\/script>\n\n<section         class=\"block-logo-slider  no-margin no-padding\" style=\"background-image:url('');\" id=\"\"\n>\n       <div class=\"container\">\n\t   <h3 class=\"align-center\">Experts from these companies are part of the CX1 Energy &amp; Utilities<\/h3>        <div class=\"logo-slider\">\n                            <div class=\"slide-logo\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-speaker-logo-pyur.svg\" class=\"attachment-full size-full\" alt=\"\" \/>                <\/div>\n                            <div class=\"slide-logo\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-speaker-logo-insxmail.svg\" class=\"attachment-full size-full\" alt=\"\" \/>                <\/div>\n                            <div class=\"slide-logo\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-energy-speaker-logo-stadtenergie.jpeg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-energy-speaker-logo-stadtenergie.jpeg 320w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-energy-speaker-logo-stadtenergie-300x150.jpeg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/>                <\/div>\n                            <div class=\"slide-logo\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-speaker-logo-yello.svg\" class=\"attachment-full size-full\" alt=\"\" \/>                <\/div>\n                            <div class=\"slide-logo\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-speaker-logo-mvv.svg\" class=\"attachment-full size-full\" alt=\"\" \/>                <\/div>\n                            <div class=\"slide-logo\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-gold-partner-logo-zenloop-new.svg\" class=\"attachment-full size-full\" alt=\"\" \/>                <\/div>\n                            <div class=\"slide-logo\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-speaker-logo-adl.svg\" class=\"attachment-full size-full\" alt=\"\" \/>                <\/div>\n                            <div class=\"slide-logo\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-speaker-logo-enercity.svg\" class=\"attachment-full size-full\" alt=\"\" \/>                <\/div>\n                            <div class=\"slide-logo\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-speaker-logo-eon.svg\" class=\"attachment-full size-full\" alt=\"\" \/>                <\/div>\n                            <div class=\"slide-logo\">\n                    <img decoding=\"async\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/01\/cx1-diamond-partner-logo-zendesk-2-01.svg\" class=\"attachment-full size-full\" alt=\"\" \/>                <\/div>\n                            <div class=\"slide-logo\">\n                    <img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-speaker-logo-lynqtech.svg\" class=\"attachment-full size-full\" alt=\"\" \/>                <\/div>\n                    <\/div>\n   <\/div>\n<\/section>\n\n<section         class=\"block-features half-grey-bg margin-top padding-bottom\" style=\"background-image:url('');\" id=\"\"\n>\n\t        <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-left.svg\" class=\"zig-zag-left-decoration decoration\" style=\"top:px\">\n    \t<div class=\"container\">\n\t\t<h3 class=\"align-center\">What to Expect<\/h3>\t\t<div class=\"features-list\">\n\t\t\t<div class=\"row\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature\" style=\"background-image:url(https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/01\/masterclass-desktop.png)\">\n\t\t\t\t\t<div class=\"feature-title\">Keynotes<\/div>\n\t\t\t\t\t<div class=\"feature-description\">\n\t\t\t\t\t\t<h4>30 Minutes | Keynotes<\/h4>\n<p>Detailed insights and best practices using practical examples from the everyday life of the CX experts in person and via live stream.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature\" style=\"background-image:url(https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/01\/keynotes-desktop.png)\">\n\t\t\t\t\t<div class=\"feature-title\">Masterclass<\/div>\n\t\t\t\t\t<div class=\"feature-description\">\n\t\t\t\t\t\t<h4>45 Minutes | Deep Dive<\/h4>\n<p>Detailed explanations and practical lessons on specific topics and special fields in person and via live stream.<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature\" style=\"background-image:url(https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/01\/networking-desktop.png)\">\n\t\t\t\t\t<div class=\"feature-title\">Networking<\/div>\n\t\t\t\t\t<div class=\"feature-description\">\n\t\t\t\t\t\t<h4>Digital Networking<\/h4>\n<p>1:1digital matchmaking \u2013 networking via video or chat.<br \/>\nNetworking<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"feature\" style=\"background-image:url(https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/01\/roundtables-desktop.png)\">\n\t\t\t\t\t<div class=\"feature-title\">Panel Discussion<\/div>\n\t\t\t\t\t<div class=\"feature-description\">\n\t\t\t\t\t\t<h4>45 Minutes | Panel<\/h4>\n<p>Experts discuss current topics and trends in the utility industry<\/p>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div> \n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n    \n<\/section>\n\n<section         class=\"block-columns align-center margin-top no-padding\" style=\"background-image:url('');\" id=\"\"\n>\n\t         <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/dots-right.svg\" class=\"dots-right-decoration decoration\" style=\"top:px\">\n    \n\t<div class=\"container\">\n\t\t<h2 class=\"section-title\">THE SPEAKERS<\/h2>\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 1, 1fr)\">\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section         class=\"block-speakers  no-margin no-padding\" style=\"background-image:url('');\" id=\"\"\n>\n\t         <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/arrow-right.svg\" class=\"arrow-right-decoration decoration\" style=\"top:500px\">\n        <div class=\"container\">\n\t\t\t\t\t\t<div class=\"speakers \">\n\t\t\t<div class=\"speakers-row\"> \n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"speaker \">\n\t\t\t\t\t<div class=\"speaker-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-2020-speaker-image-carsten-hilbers-pyur.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-2020-speaker-image-carsten-hilbers-pyur.png 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-2020-speaker-image-carsten-hilbers-pyur-255x300.png 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/speaker-overlay.svg\" class=\"graphic\">\n\t\t\t\t\t\t<div class=\"overlay\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/arrow-circle.svg\" class=\"arrow\">\n\t\t\t\t\t\t\tMore information\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<h4>Carsten Hilbers<\/h4>\n\t\t\t\t\t<div class=\"role\">Director Customer Experience Management &amp; Digital<\/div>\n\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-speaker-logo-pyur.svg\" class=\"attachment-full size-full\" alt=\"\" \/><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"speaker-popup\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/dots-left.svg\" class=\"dots-left-decoration decoration\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-right.svg\" class=\"zig-zag-right-decoration decoration\">\n\t\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-2020-speaker-image-carsten-hilbers-pyur.png\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-2020-speaker-image-carsten-hilbers-pyur.png 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-2020-speaker-image-carsten-hilbers-pyur-255x300.png 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-speaker-logo-pyur.svg\" class=\"attachment-full size-full\" alt=\"\" \/><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"text-area\">\n\t\t\t\t\t\t\t\t<h3>Carsten Hilbers<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"role\">Director Customer Experience Management &amp; Digital<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p>Carsten Hilbers ist seit Mai 2018 bei der Tele Columbus AG, Berlin, als Director Customer Experience Management verantwortlich f\u00fcr die Messung &amp; kontinuierliche Optimierung des Net Promoter Scores. Gleichzeitig ist Carsten in seiner neuen Zusatzfunktion als Journey &amp; Product Owner der K\u00fcndigungs- und Retention Journey verantwortlich f\u00fcr das gesamte Detraktorenmanagement. Vor seiner Zeit bei der Tele Columbus Gruppe war Carsten in internationalen Senior Management Funktionen in Marketing-, Vertriebs- und Operations-Bereichen bei der Citigroup (Citibank), der Barclays Bank und bei einem amerikanischen, marktf\u00fchrenden IT-Dienstleister im Health Care Cupply Chain Management Bereich t\u00e4tig. Carsten besitzt ein Diplom der Betriebswirtschaftslehre der Hochschule Bochum und einen Master-Abschluss in internationalen Management der Privaten Hochschule G\u00f6ttingen und kann mehr als 15 Jahre Erfahrung in den Themen Customer Experience, Marktforschung, Customer Care &amp; Inbound Sales aufweisen.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/close.svg\" class=\"close\">\n\t\t\t\t\t\t\t<div class=\"close-popup\">Close Speaker Description<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"powered-by-banner\">\n\t\t\t\t\t\t\tPowered by <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/powered-by.svg\" alt=\"Powered by zenloop\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"speaker \">\n\t\t\t\t\t<div class=\"speaker-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-adl-karolin-kai-hueppe.jpeg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-adl-karolin-kai-hueppe.jpeg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-adl-karolin-kai-hueppe-255x300.jpeg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/speaker-overlay.svg\" class=\"graphic\">\n\t\t\t\t\t\t<div class=\"overlay\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/arrow-circle.svg\" class=\"arrow\">\n\t\t\t\t\t\t\tMore information\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<h4>Kai Karolin H\u00fcppe<\/h4>\n\t\t\t\t\t<div class=\"role\">Manager<\/div>\n\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-speaker-logo-adl.svg\" class=\"attachment-full size-full\" alt=\"\" \/><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"speaker-popup\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/dots-left.svg\" class=\"dots-left-decoration decoration\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-right.svg\" class=\"zig-zag-right-decoration decoration\">\n\t\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-adl-karolin-kai-hueppe.jpeg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-adl-karolin-kai-hueppe.jpeg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-adl-karolin-kai-hueppe-255x300.jpeg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-speaker-logo-adl.svg\" class=\"attachment-full size-full\" alt=\"\" \/><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"text-area\">\n\t\t\t\t\t\t\t\t<h3>Kai Karolin H\u00fcppe<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"role\">Manager<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p>Kai Karolin ist Managerin bei der Strategieberatung Arthur D. Little und ber\u00e4t gemeinsam mit ihrem Team Unternehmen in der Energiebranche. Besonderer Fokus ihrer Beratungst\u00e4tigkeit liegt auf Customer Experience, Innovationsmanagement, Produktentwicklung und Digitalisierung. Zuvor hat sie bei E.ON den Smart Meter Roll-out f\u00fcr Privatkunden verantwortet und die Implementierung von Customer Journeys in verschiedenen europ\u00e4ischen L\u00e4ndern vorangetrieben.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sessions-area\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"sessions-title\">Sessions<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t<ul class=\"sessions\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div class=\"session-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"table\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"left-side\">Masterclass:<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"right-side\"><p>Coming soon&#8230;<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/close.svg\" class=\"close\">\n\t\t\t\t\t\t\t<div class=\"close-popup\">Close Speaker Description<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"powered-by-banner\">\n\t\t\t\t\t\t\tPowered by <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/powered-by.svg\" alt=\"Powered by zenloop\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"speaker \">\n\t\t\t\t\t<div class=\"speaker-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-inxmail-michael-kreuzpeintner.jpeg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-inxmail-michael-kreuzpeintner.jpeg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-inxmail-michael-kreuzpeintner-255x300.jpeg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/speaker-overlay.svg\" class=\"graphic\">\n\t\t\t\t\t\t<div class=\"overlay\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/arrow-circle.svg\" class=\"arrow\">\n\t\t\t\t\t\t\tMore information\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<h4>Michael Kreuzpeintner<\/h4>\n\t\t\t\t\t<div class=\"role\">Head of Partner Business<\/div>\n\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-speaker-logo-insxmail.svg\" class=\"attachment-full size-full\" alt=\"\" \/><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"speaker-popup\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/dots-left.svg\" class=\"dots-left-decoration decoration\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-right.svg\" class=\"zig-zag-right-decoration decoration\">\n\t\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-inxmail-michael-kreuzpeintner.jpeg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-inxmail-michael-kreuzpeintner.jpeg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-inxmail-michael-kreuzpeintner-255x300.jpeg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-speaker-logo-insxmail.svg\" class=\"attachment-full size-full\" alt=\"\" \/><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"text-area\">\n\t\t\t\t\t\t\t\t<h3>Michael Kreuzpeintner<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"role\">Head of Partner Business<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p>Michael stammt urspr\u00fcnglich aus dem spannenden Bereich der Kundenzufriedenheit. Vor einigen Jahren wechselte er dann in die E-Mail-Marketing-Branche \u2013 und bringt seine wertvollen Erfahrungen nun bei Inxmail im Partner Management ein. Als Leiter dieser Abteilung ist er mit seinem Team immer am Puls der Inxmail Partner. Sein Ziel: Partner Management mit N\u00e4he und Pers\u00f6nlichkeit zu leben.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sessions-area\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"sessions-title\">Sessions<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t<ul class=\"sessions\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div class=\"session-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"table\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"left-side\">Keynote:<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"right-side\"><p><strong>Wunderwerk E-Mail &#8211; eine Schatzkiste voller M\u00f6glichkeiten<\/strong><\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/close.svg\" class=\"close\">\n\t\t\t\t\t\t\t<div class=\"close-popup\">Close Speaker Description<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"powered-by-banner\">\n\t\t\t\t\t\t\tPowered by <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/powered-by.svg\" alt=\"Powered by zenloop\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"speaker \">\n\t\t\t\t\t<div class=\"speaker-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-mvv-jochen-breunig.jpeg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-mvv-jochen-breunig.jpeg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-mvv-jochen-breunig-255x300.jpeg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/speaker-overlay.svg\" class=\"graphic\">\n\t\t\t\t\t\t<div class=\"overlay\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/arrow-circle.svg\" class=\"arrow\">\n\t\t\t\t\t\t\tMore information\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<h4>Jochen Breunig<\/h4>\n\t\t\t\t\t<div class=\"role\">Customer Success Management<\/div>\n\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-speaker-logo-mvv.svg\" class=\"attachment-full size-full\" alt=\"\" \/><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"speaker-popup\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/dots-left.svg\" class=\"dots-left-decoration decoration\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-right.svg\" class=\"zig-zag-right-decoration decoration\">\n\t\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-mvv-jochen-breunig.jpeg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-mvv-jochen-breunig.jpeg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-mvv-jochen-breunig-255x300.jpeg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-speaker-logo-mvv.svg\" class=\"attachment-full size-full\" alt=\"\" \/><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"text-area\">\n\t\t\t\t\t\t\t\t<h3>Jochen Breunig<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"role\">Customer Success Management<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p>Jochen verantwortet bei der MVV Energie AG den Bereich Customer Success Management im B2C-Segment. Der Absolvent und Lehrbeauftragte der Universit\u00e4t Mannheim verf\u00fcgt \u00fcber 15 Jahre Erfahrungen aus der strategischen Unternehmensberatung sowie aus f\u00fchrenden Linienpositionen. Besonderer Fokus seiner Aktivit\u00e4ten liegt dabei auf der Digitalisierung von Marktaktivit\u00e4ten und deren Einfluss auf die Customer Journey. In seiner aktuellen Funktion verfolgt er das Ziel, die stetig wachsenden Kundenanforderungen sowohl im klassischen Versorgungsgesch\u00e4ft als auch in neuen Energieprodukten und -dienstleistungen wirtschaftlich sinnvoll in die Customer Experience zu integrieren.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sessions-area\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"sessions-title\">Sessions<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t<ul class=\"sessions\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div class=\"session-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"table\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"left-side\">Keynote:<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"right-side\"><p><strong>Alexa, Bixby &amp; Co.: Ernstzunehmender Megatrend oder viel L\u00e4rm um Nichts?<\/strong><br \/>\nWie werden Conversational Interfaces die Customer Journey von morgen beeinflussen? Wo liegen Erfolgsfaktoren aber auch Stolperfallen, um sprachbasierte Assistenten im Energiesektor wirtschaftlich einsetzen zu k\u00f6nnen? In seiner Speaking Session wird Jochen Breunig von der MVV Energie AG auf diese und andere Fragen eingehen und zur Diskussion stellen.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/close.svg\" class=\"close\">\n\t\t\t\t\t\t\t<div class=\"close-popup\">Close Speaker Description<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"powered-by-banner\">\n\t\t\t\t\t\t\tPowered by <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/powered-by.svg\" alt=\"Powered by zenloop\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div><div class=\"speakers-row\">\t\t\t\t\t\t\t\t\t\t\t<div class=\"speaker \">\n\t\t\t\t\t<div class=\"speaker-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-yello-josef-loewe.jpeg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-yello-josef-loewe.jpeg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-yello-josef-loewe-255x300.jpeg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/speaker-overlay.svg\" class=\"graphic\">\n\t\t\t\t\t\t<div class=\"overlay\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/arrow-circle.svg\" class=\"arrow\">\n\t\t\t\t\t\t\tMore information\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<h4>Josef Loewe<\/h4>\n\t\t\t\t\t<div class=\"role\">Digital Experience Manager<\/div>\n\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-speaker-logo-yello.svg\" class=\"attachment-full size-full\" alt=\"\" \/><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"speaker-popup\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/dots-left.svg\" class=\"dots-left-decoration decoration\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-right.svg\" class=\"zig-zag-right-decoration decoration\">\n\t\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-yello-josef-loewe.jpeg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-yello-josef-loewe.jpeg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-yello-josef-loewe-255x300.jpeg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-speaker-logo-yello.svg\" class=\"attachment-full size-full\" alt=\"\" \/><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"text-area\">\n\t\t\t\t\t\t\t\t<h3>Josef Loewe<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"role\">Digital Experience Manager<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p>Josef ist seit 2016 mit dem NX-Team (New Work Experience) von Yello unterwegs. Er arbeitet an der Organisationsentwicklung und sein Schwerpunkt liegt auf dem Thema \u201eKundenzentrierung\u201c. Josef vermittelt Methoden, Ans\u00e4tze und Strategien f\u00fcr kundenzentriertes Arbeit auf unterschiedlichen Flugh\u00f6hen, von der Produktentwicklung bis ganzheitlichen Experience Strategie eines Unternehmens.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sessions-area\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"sessions-title\">Sessions<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t<ul class=\"sessions\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div class=\"session-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"table\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"left-side\">Keynote:<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"right-side\"><p>Systematisierte Kundenzentrierung \u2013 von der Entwicklung bis zum Tracking<br \/>\nCX-Management betrachtet das IST-Erleben der Kunden und sucht nach Optimierungspotenzialen (z. B. \u00fcber den NPS) f\u00fcr eine besser Experience, Lead-Generierung oder Conversion. Viel zu wenig wird dabei die Entwicklung von neuen Produkten, Services oder Features in den unterschiedlichen Teams betrachtet. In seiner Session stellt Josef L\u00f6we, Digital Experience Manager bei <a href=\"https:\/\/www.yello.de\/\" target=\"_blank\" rel=\"noopener\">Yello Strom<\/a> dar, warum die Systematisierung von Kundenzentrierung vom ersten Tag einer neuen Idee, dem Entdecken eines Problems, dem Bearbeiten einer Hypothese bis hin zum Niederschreiben einer ersten User Story so elementar wichtig ist.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/close.svg\" class=\"close\">\n\t\t\t\t\t\t\t<div class=\"close-popup\">Close Speaker Description<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"powered-by-banner\">\n\t\t\t\t\t\t\tPowered by <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/powered-by.svg\" alt=\"Powered by zenloop\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"speaker \">\n\t\t\t\t\t<div class=\"speaker-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-inxmail-herbert-hohn.jpeg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-inxmail-herbert-hohn.jpeg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-inxmail-herbert-hohn-255x300.jpeg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/speaker-overlay.svg\" class=\"graphic\">\n\t\t\t\t\t\t<div class=\"overlay\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/arrow-circle.svg\" class=\"arrow\">\n\t\t\t\t\t\t\tMore information\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<h4>Herbert Hohn<\/h4>\n\t\t\t\t\t<div class=\"role\">Senior Manager Strategic Alliances<\/div>\n\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-speaker-logo-insxmail.svg\" class=\"attachment-full size-full\" alt=\"\" \/><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"speaker-popup\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/dots-left.svg\" class=\"dots-left-decoration decoration\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-right.svg\" class=\"zig-zag-right-decoration decoration\">\n\t\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-inxmail-herbert-hohn.jpeg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-inxmail-herbert-hohn.jpeg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-inxmail-herbert-hohn-255x300.jpeg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-speaker-logo-insxmail.svg\" class=\"attachment-full size-full\" alt=\"\" \/><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"text-area\">\n\t\t\t\t\t\t\t\t<h3>Herbert Hohn<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"role\">Senior Manager Strategic Alliances<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p>Herbert hat st\u00e4ndig ein waches Auge, wenn es um den strategischen Ausbau von Inxmail geht. Als hervorragender Netzwerker besucht er diverse Veranstaltungen, um Inxmail als E-Mail-Marketing-Spezialist voranzubringen. Haupts\u00e4chlich k\u00fcmmert sich Herbert intern um das Strategische Partner Management und ist seit Jahrzehnten eine feste Gr\u00f6\u00dfe in der Digitalbranche. Sein Ziel: E-Mail-Marketing so effizient wie m\u00f6glich zu gestalten.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sessions-area\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"sessions-title\">Sessions<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t<ul class=\"sessions\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div class=\"session-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"table\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"left-side\">Keynote:<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"right-side\"><p><strong>Wunderwerk E-Mail &#8211; eine Schatzkiste voller M\u00f6glichkeiten<\/strong><\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/close.svg\" class=\"close\">\n\t\t\t\t\t\t\t<div class=\"close-popup\">Close Speaker Description<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"powered-by-banner\">\n\t\t\t\t\t\t\tPowered by <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/powered-by.svg\" alt=\"Powered by zenloop\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"speaker \">\n\t\t\t\t\t<div class=\"speaker-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-stadtenergie-mudhi-moussa.jpeg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-stadtenergie-mudhi-moussa.jpeg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-stadtenergie-mudhi-moussa-255x300.jpeg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/speaker-overlay.svg\" class=\"graphic\">\n\t\t\t\t\t\t<div class=\"overlay\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/arrow-circle.svg\" class=\"arrow\">\n\t\t\t\t\t\t\tMore information\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<h4>Muhdi Moussa<\/h4>\n\t\t\t\t\t<div class=\"role\">Head of Sales &amp; Marketing<\/div>\n\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-energy-speaker-logo-stadtenergie.jpeg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-energy-speaker-logo-stadtenergie.jpeg 320w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-energy-speaker-logo-stadtenergie-300x150.jpeg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"speaker-popup\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/dots-left.svg\" class=\"dots-left-decoration decoration\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-right.svg\" class=\"zig-zag-right-decoration decoration\">\n\t\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-stadtenergie-mudhi-moussa.jpeg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-stadtenergie-mudhi-moussa.jpeg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-2021-speaker-image-stadtenergie-mudhi-moussa-255x300.jpeg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"320\" height=\"160\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-energy-speaker-logo-stadtenergie.jpeg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-energy-speaker-logo-stadtenergie.jpeg 320w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-energy-speaker-logo-stadtenergie-300x150.jpeg 300w\" sizes=\"auto, (max-width: 320px) 100vw, 320px\" \/><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"text-area\">\n\t\t\t\t\t\t\t\t<h3>Muhdi Moussa<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"role\">Head of Sales &amp; Marketing<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<ul>\n<li>12 Jahre Expertise aus der Telekommunikationsbranche mit einem fundierten Sales, Marketing &amp; Strategy Background, sowohl aus der Praxis, als auch Theorie im Rahmen des Bachelor\/Master-Studiums inkl. Auslandsmodul University of Cape Town<\/li>\n<li>W\u00e4hrend der 12 Jahre nach Start als Trainee in diversen F\u00fchrungspositionen bei der Vodafone GmbH in Deutschland. Letzte Senior Manager Position als Head of Retail Excellence mit folgenden Schwerpunkten:\n<ul>\n<li>Strategie- und Konzeptbereich f\u00fcr die direkten Retail-Vertriebskan\u00e4le mit einer P&amp;L-Verantwortung f\u00fcr die Own- und Franchise-Stores<\/li>\n<li>Verantwortung Digitale Transformation Retail-Kan\u00e4le und Omni-Channel-Strategie f\u00fcr Consumer Sales inkl. Digital Sales<\/li>\n<li>Verantwortung und Konzeption CRM- und Go-to-Market-Strategien<\/li>\n<li>Planung und Verantwortung von potentialschaffenden Marketing-\/Kundenaktivit\u00e4ten mit Fokus auf Digital (Social Media, SEA, SEO etc.)<\/li>\n<li>Verantwortung Customer Experience Management und Konzeption Store-Formate f\u00fcr den bundesweiten Retail-Footprint auf nationaler und globaler Ebene<\/li>\n<\/ul>\n<\/li>\n<li>Seit dem 01.08 Branchenwechsel in die Energiewirtschaft als Head of Sales &amp; Marketing bei der stadtenergie GmbH, ein digitales Tochterunternehmen der DEW21 GmbH mit folgenden Schwerpunkten:\n<ul>\n<li>P&amp;L-Verantwortung und Direct Report GF<\/li>\n<li>Definition Unternehmensstrategie und Verantwortung Brand-, Marketing-, Omni-Channel- &amp; kommerzielle Ausrichtung<\/li>\n<li>Verantwortung Digitale Transformation stadtenergie GmbH &amp; Know-How-Transfer mit dem Mutterkonzern DEW21 GmbH<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sessions-area\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"sessions-title\">Sessions<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t<ul class=\"sessions\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div class=\"session-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"table\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"left-side\">Keynote:<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"right-side\"><p><b>Earn Customer Loyalty in der Energiewirtschaft: Mit Cloud- und Plattforml\u00f6sungen zum kundenzentrierten CX-Management<\/b>Um Flexibilit\u00e4t f\u00fcr Customer-Experience- und Customer-Relationship-Management-Ans\u00e4tze im Energiesektor zu schaffen, bieten die strategische Integration von Cloud- und Plattforml\u00f6sungen im digitalisiertem Gesch\u00e4ftsaufbau sowie entlang der gesamten Wertsch\u00f6pfungskette ungemeine Chancen. In seinem Vortrag auf der CX1 Energy &amp; Utilities zeigt Muhdi Moussa, Head of Sales &amp; Marketing bei\u00a0<a href=\"https:\/\/stadtenergie.de\/\">stadtenergie<\/a>, wie das Team mithilfe einer agilen Arbeitskultur und Design Thinking, kundenzentrierte Innovationen in Rekordzeit umsetzt. Er berichtet dabei anhand konkreter Praxisbeispiele.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/close.svg\" class=\"close\">\n\t\t\t\t\t\t\t<div class=\"close-popup\">Close Speaker Description<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"powered-by-banner\">\n\t\t\t\t\t\t\tPowered by <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/powered-by.svg\" alt=\"Powered by zenloop\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"speaker \">\n\t\t\t\t\t<div class=\"speaker-image\">\n\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/Copy-of-cx1-energy-2021-speaker-image-zenloop-judith-oberdorf.jpeg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/Copy-of-cx1-energy-2021-speaker-image-zenloop-judith-oberdorf.jpeg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/Copy-of-cx1-energy-2021-speaker-image-zenloop-judith-oberdorf-255x300.jpeg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/speaker-overlay.svg\" class=\"graphic\">\n\t\t\t\t\t\t<div class=\"overlay\">\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/arrow-circle.svg\" class=\"arrow\">\n\t\t\t\t\t\t\tMore information\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<h4>Judith Oberdorf<\/h4>\n\t\t\t\t\t<div class=\"role\">Head of Customer Success<\/div>\n\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-gold-partner-logo-zenloop-new.svg\" class=\"attachment-full size-full\" alt=\"\" \/><\/div>\n\t\t\t\t\t\n\t\t\t\t\t<div class=\"speaker-popup\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/dots-left.svg\" class=\"dots-left-decoration decoration\">\n\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-right.svg\" class=\"zig-zag-right-decoration decoration\">\n\t\t\t\t\t\t<div class=\"container\">\n\t\t\t\t\t\t\t<div class=\"image\">\n\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"510\" height=\"600\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/Copy-of-cx1-energy-2021-speaker-image-zenloop-judith-oberdorf.jpeg\" class=\"attachment-full size-full\" alt=\"\" srcset=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/Copy-of-cx1-energy-2021-speaker-image-zenloop-judith-oberdorf.jpeg 510w, https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/Copy-of-cx1-energy-2021-speaker-image-zenloop-judith-oberdorf-255x300.jpeg 255w\" sizes=\"auto, (max-width: 510px) 100vw, 510px\" \/>\t\t\t\t\t\t\t\t<div class=\"company-logo\"><img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/02\/cx1-gold-partner-logo-zenloop-new.svg\" class=\"attachment-full size-full\" alt=\"\" \/><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"text-area\">\n\t\t\t\t\t\t\t\t<h3>Judith Oberdorf<\/h3>\n\t\t\t\t\t\t\t\t<div class=\"role\">Head of Customer Success<\/div>\n\t\t\t\t\t\t\t\t<div class=\"content\">\n\t\t\t\t\t\t\t\t\t<p>Judith ist Head of Customer Success bei zenloop, der f\u00fchrenden integrierten Experience-Management-Plattform in Deutschland. Gemeinsam mit ihrem Team ber\u00e4t sie Unternehmen unterschiedlicher Industrien im Auf- und Ausbau ihres Customer Experience Managements.<\/p>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"sessions-area\">\n\t\t\t\t\t\t\t\t\t\t<h4 class=\"sessions-title\">Sessions<\/h4>\n\t\t\t\t\t\t\t\t\t\t\t<ul class=\"sessions\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div class=\"session-text\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"table\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<strong class=\"left-side\">Masterclass:<\/strong>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"right-side\"><p><strong>Experience Management \u2013 das Herzst\u00fcck erfolgreicher Unternehmen<\/strong><br \/>\nCustomer First \u2013 der Grundgedanke des Customer Experience Management ist nicht neu. Die Erfahrungen, die ein Kunde mit einem Unternehmen sammelt, sind ein wesentlicher Faktor f\u00fcr den gesch\u00e4ftlichen Erfolg. Gelingt es dem Unternehmen, die Customer Experience bestm\u00f6glich zu optimieren, sind alle Weichen f\u00fcr eine erfolgreiche und dauerhafte Kundenbeziehung gestellt.<\/p>\n<p>Doch wie k\u00f6nnen Unternehmen erreichen, die Interessen und W\u00fcnsche ihrer Kunden in den Vordergrund zu stellen und ihre Aktivit\u00e4ten und Aktionen darauf auszurichten? Anhand von Best Practices u.a. von EnBW, Lichtblick HelloFresh, beantworten wir die Frage und erkl\u00e4ren die Wichtigkeit von Experience Management f\u00fcr alle Unternehmen.<\/p>\n<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/close.svg\" class=\"close\">\n\t\t\t\t\t\t\t<div class=\"close-popup\">Close Speaker Description<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"powered-by-banner\">\n\t\t\t\t\t\t\tPowered by <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/images\/powered-by.svg\" alt=\"Powered by zenloop\">\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n    <\/div>\n<\/section>\n\n<section         class=\"block-columns align-center no-margin padding-top\" style=\"background-image:url('');\" id=\"\"\n>\n\t        <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/arrow-left.svg\" class=\"arrow-left-decoration decoration\" style=\"top:-50px\">\n             <img decoding=\"async\" src=\"\/wp-content\/themes\/toast\/assets\/decorations\/zig-zag-right.svg\" class=\"zig-zag-right-decoration decoration\" style=\"top:196px\">\n    \n\t<div class=\"container\">\n\t\t<h2 class=\"section-title\">Die CX1 WORLD CONFERENCE 2020<\/h2>\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 1, 1fr)\">\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<p>For all those who would like to learn more about the past CX1 CONFERENCE and get an insight into what the CX1 CONFERENCE | Energy &amp; Utilities will look like, here are a few impressions:<\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<link rel=\"stylesheet\" type=\"text\/css\" href=\"\/\/cdn.jsdelivr.net\/npm\/slick-carousel@1.8.1\/slick\/slick.css\"\/>\n<script type=\"text\/javascript\" src=\"\/\/cdn.jsdelivr.net\/npm\/slick-carousel@1.8.1\/slick\/slick.min.js\"><\/script>\n\n<section         class=\"block-image-table  no-margin no-padding\" style=\"background-image:url('');\" id=\"\"\n>\n        \t   <div class=\"image-table table\">\n               <div class=\"table-cell\" style=\"background-image:url('https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/recap-pyur-cx1-1.jpeg');padding-top:25vw\"><\/div>\n                <div class=\"table-cell\" style=\"background-image:url('https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/recap-thalia-zenloop-cx1-1.jpeg');padding-top:25vw\"><\/div>\n                <div class=\"table-cell\" style=\"background-image:url('https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/recap-facebook-cx1-1.jpeg');padding-top:25vw\"><\/div>\n           <\/div>\n<\/section>\n\n<section         class=\"block-columns align-center no-margin small-padding-top\" style=\"background-image:url('');\" id=\"\"\n>\n\t\n\t<div class=\"container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 1, 1fr)\">\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<p><a class=\"button invert\" href=\"https:\/\/cx1-conference.com\/en\/\">More about CX1<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section         class=\"block-columns align-center no-margin padding-top\" style=\"background-image:url('');\" id=\"\"\n>\n\t\n\t<div class=\"container\">\n\t\t<h2 class=\"section-title\">OUR PARTNERS<\/h2>\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 1, 1fr)\">\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<p>You want to be part of the CX1 WORLD? Contact us via\u00a0<a href=\"mailto:event@zenloop.com\">event@zenloop.com<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n<section         class=\"block-partners  no-margin small-padding-both\" style=\"background-image:url('');\" id=\"\"\n>\n\t    <div class=\"container\">\n                    <h3>Diamond Partners<\/h3>\n                <div class=\"partners\">\n                    <a href=\"\" class=\"partner\">\n                <img decoding=\"async\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/01\/cx1-diamond-partner-logo-zendesk-2-01.svg\" class=\"attachment-full size-full\" alt=\"\" \/>            <\/a>\n                <\/div>\n    <\/div>\n<\/section>\n\n<section         class=\"block-partners  no-margin small-padding-bottom\" style=\"background-image:url('');\" id=\"\"\n>\n\t    <div class=\"container\">\n                    <h3>Gold Partners<\/h3>\n                <div class=\"partners\">\n                    <a href=\"\" class=\"partner\">\n                <img loading=\"lazy\" decoding=\"async\" width=\"160\" height=\"80\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/03\/cx1-energy-speaker-logo-insxmail.svg\" class=\"attachment-full size-full\" alt=\"\" \/>            <\/a>\n                    <a href=\"\" class=\"partner\">\n                <img decoding=\"async\" src=\"https:\/\/cx1-conference.com\/en\/wp-content\/uploads\/sites\/3\/2022\/01\/cx1-gold-partner-logo-zenloop-01.svg\" class=\"attachment-full size-full\" alt=\"\" \/>            <\/a>\n                <\/div>\n    <\/div>\n<\/section>\n\n<section         class=\"block-columns align-center no-margin padding-bottom\" style=\"background-image:url('');\" id=\"\"\n>\n\t\n\t<div class=\"container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"grid\" style=\"grid-template-columns:\trepeat( 1, 1fr)\">\n\t\t\t\t<div class=\"col \">\n\t\t\t\t\t<p><a class=\"button invert\" href=\"mailto:event@zenloop.com\">Join as partner<\/a><a class=\"button invert\" href=\"#contact\">Subscribe newsletter<\/a><\/p>\n\t\t\t\t<\/div>\n\t\t\t\n\t\t\t<\/div>\n\t<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"","protected":false},"author":16,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-1206","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>CX1 CONFERENCE | Energy &amp; Utilities<\/title>\n<meta name=\"description\" content=\"Diese CX1 CONFERENCE im kleinen Format besch\u00e4ftigt sich mit dem Thema Customer Experience im Versorgungssektor.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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