Transportation & Mobility 2021

June, 24, 2021, Online,
presented by zenloop

Hardly any other industry is currently undergoing such enormous changes as the mobility sector. In addition to traditional car manufacturers and conventional means of transportation, new service providers have established themselves in recent years and trends such as micro mobility and sharing concepts have become an integral part of our everyday lives. Achieving the best possible user experience for passengers has always been at the heart of these developments and will continue to become increasingly important in the future - this is the reason why the leading customer experience event series in the German-speaking region is opening its virtual stage for the first time to experts from digitally leading mobility companies.

On June 24, 2021, the time has already come and the CX1 CONFERENCE | Transportation & Mobility 2021 will provide all CEOs, CMOs, and Heads of CRMs with exciting insights into the customer experience of the mobility industry with practice-oriented keynotes and interactive masterclasses and show how future customer expectations can already be exceeded today. #CX1 

Experts from these companies are part of the CX1 | Transportation & Mobility 2021
What to expect
30 Minuten | Keynotes
Tiefe Einblicke und Best Practices anhand von Praxisbeispielen aus dem Alltag der CX-Experten.
45 Minuten | Deep Dive
Detaillierte Erklärungen und Learnings aus der Praxis zu konkreten Themen- und Spezialgebieten.
Digitales Networken
Über 1:1 Matchmaking digital – per Video oder Chat vernetzen.
45 Minuten | Panel
Experten diskutieren aktuelle Themen und Trends im in der Fashion-Industrie
Panel Discussion

Don't miss out your personal highlights and see our program with all the event speakers!


Here you will soon find all speakers of the CX1 Transportation & Mobility 2021. You are a CX expert yourself and work in the mobility industry? Apply here to become a speaker!

More information
Jekaterina Cechini
Head of eCommerce
More information
Massimo Casaroli
More information
Jenny Gruner
Director Global Digital Marketing
More information
Pascal Rutschke
Senior Account Executive
More information
Ullrich Hoffmann
Director Commercial Sales DACH
More information
Marco Kaiser
Head of Marketing & Communication
More information
Nico Hagenburger
Design-System Lead WIFI
More information
Björn Bauer
Senior Manager Solutions Consulting EMEA
More information
Samuel Bauer
Head of Customer Excellence
More information
Philipp Ortwein
Co-Founder & Managing Director
More information
Dr. Alexandra Zaugg
More information
Sisi Zheng
Leiterin Fahrgastmarketing der Region Südost
More information
Oliver Neumann
CX1 CONFERENCE Digital 2020

For all those who would like to learn more about the past CX1 CONFERENCE and get an insight into what the CX1 CONFERENCE | Transportation & Mobility will look like, here are a few impressions:


Join the CX1 community and become a partner of the CX1 Transportation & Mobility 2021!

Apply here as speaker for the CX1 Transportation & Mobility!
Thank you very much for submitting your application! We will get back to you as soon as possible.