Financial Services

November 25, 2021, Online,
presented by zenloop

Accessing a wide variety of services quickly, anywhere, and with just one click is normal nowadays - this also applies to our finances. Customers' expectations of banking and FinTech providers are high, and the right approach to first-class customer experience is in demand! On November 25, 2021, CX experts will come together on our virtual stage at CX1 CONFERENCE | Financial Services to discuss topics around Customer Centricity and Retention in Digital Services and share exciting case studies from their daily work. The event is a must for all CEOs, CMOs and Heads of CRM to exceed customer expectations in the future.

Experts from these companies were part of the CX1 WORLD CONFERENCE 2020
What to expect
30 Minutes | Keynotes
Deep insights and best practices based on real-life examples from CX experts.
45 Minutes | Deep Dive
Detailed explanations and learnings from practice on specific topics and special areas.
Digital Networking
1:1 matchmaking - network via video or chat.
45 Minutes | Panel
Experts discuss current topics and trends in the finance industry
Panel Discussion

Here you will find all speakers of CX1 Financial Services 2021 soon! You are a CX expert yourself and work in the field of banking or finance? Apply here to become a speaker!

More information
Gregorio Uglioni
Expert in Business Transformation, Innovation and Customer Experience
CX1 CONFERENCE Digital 2020

For all those who would like to learn more about the past CX1 CONFERENCE and get an insight into what the CX1 CONFERENCE | Financial Services will look like, here are a few impressions:


Join the CX1 community and become a partner of CX1 Financial Services 2021!

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